How do I update my Beoplay H9i with the latest software?

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To enjoy the latest features, we recommend that you always install the latest software version. You can update the software via the Bang & Olufsen app: 
Select the product and tap “Product Settings -> Software -> Update Software”.

You can download the Bang & Olufsen app for iOS here and for Android here.

 

You can also update using a Mac or Windows computer. Install the Beoplay Software Updater here and follow the steps below:

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    Open Beoplay Software Updater

    • Select Beoplay H9i from the list of products.
    • Click Download to start downloading the update.

    Note: Download times may vary depending on your Internet connection.

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    Connect and reset your Beoplay H9i

    • Connect the USB-C cable to your computer and then to your Beoplay H9i.
    • Perform a factory reset by moving the switch to Bluetooth position and holding for about 12 seconds.
    • Click Continue and wait for the update to finish.

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    Update successful

    • Disconnect the USB-C cable from your Beoplay H9i.
    Your Beoplay H9i are now ready for use.

    Note: You will have to establish a new Bluetooth connection to your favourite devices.

To learn how to pair your Beoplay H9i, click here.

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